Warranty & Damage Claims

Prelaunch policy draft. Seller identity, business address, applicable markets and final operating terms must be completed before the store accepts orders. This draft is not an agreed sales contract.

Delivery concerns

If you notice damage, document the packaging and furniture with photographs and contact us promptly with your order reference. Where possible, note visible concerns on the delivery record. This guidance does not restrict statutory rights.

Warranty and legal rights

Any commercial warranty must identify its provider, scope, duration, exclusions and claim procedure. No commercial warranty period is promised in this preview. Mandatory rights for faulty or nonconforming goods remain applicable; EU consumer purchases generally carry at least a two-year legal guarantee, subject to the applicable rules.

Information for a claim

Provide the item name, order reference, delivery date, a description of the issue and clear photographs. We will need to establish the appropriate remedy under the applicable terms and law.

Business WhatsApp: +90 505 785 57 86.